Warren St + Malcolm X Blvd

An image of Warren St, with two lines of cars stuck in traffic. Multiple buses are stuck behind the line of cars; meanwhlie, there is enough space by the curb for a bus stop and a bike lane that could serve as a bus-bike only lane.

The City of Boston has been working with residents on a new street design for Warren Street to help buses move faster, more reliably, and make the street work more safely for those living and traveling along it. Additionally, we’ve heard some concerns about Malcolm X Boulevard and want to hear directly from you about how you use the street now and how you want to be able to use it in the future.


A group eight people, mostly elderly Black women, gather under a Warren Street bus shelter. Several are holding clipboards and most are smiling at the camera.

What's happening?

  • The City of Boston is in the midst of planning improvements along Warren St. Based on outreach that both LivableStreets and the city did, some quick improvements have been or are soon to be completed, including repaving blue hill ave and increasing the time for people crossing the streets; see more here. There will be upcoming meetings this spring, so keep an ear out and make sure to show up to share your point of view.

What We've Heard

The top improvements requested are the ability to see bus arrival times, improved bike lanes, better street lights, and the creation of additional street art.

Here are a few stories from people street ambassadors spoke with:

  • "The buses don't run frequently, lot of overcrowding, don't run on time... Need to start early and end later due to people and their odd working schedules."
  • "I don't agree with the bus hike. Why should we pay more when we don't have good service, especially during the winter months, when it is cold and freezing, and not on time?"
  • "Not everyone has access to bikes and credit cards and the MBTA should be a more reasonable price."
  • "A lot of new bus transportation [is being given] for the tourist areas and Brookline Ave."
  • "They should know that the decisions they take must always be for the good of the people who use public transportation every day, and that ... their duty is to maintain super service, since in their hands are every passengers' life."

A bumper sticker with the words \

What's Happening?


A dozen elderly Black people side on either side of a long table; some are talking, others are listening, and a few are looking at the papers and clipboards in front of them on the table.Background

  • With a number of plans (listed below) proposing transportation and land use changes along this corridor, this is an important time for community members to advocate for their needs.
  • There are many bus routes along Warren St: the 14, 19, 23, 28, and 44 jointly carry 20,272 people daily. An average of 51% of riders on these routes are transit dependent, meaning they have limited choices about how to get around.
  • Based on MBTA data, 7 miles of streets are holding back a whopping 92,000 riders, 15% of all bus passengers. One of these key bottlenecks is Warren St.
  • 691 MBTA buses and 61 student-carrying BPS buses travel along Warren every weekday.
  • Bus riders account for 54% of peak period roadway users on Warren.
  • Warren’s 20,272 daily bus riders are experiencing 20 to 30 minute longer than necessary travel times every weekday; 1.7-2.5 hours per work week.

Corridors with Comparatively High Rates of Weekday Bus Passenger Delay

A map of boston with MBTA bus routes highlighted in green, yellow, and red corresponding to the number of hours per mile passengers are delayed over a year. The most delayed routes stretch from Cambridge into the center of Boston and from the center of Boston southwards to Dorchester.


A screenshot of a zoom meeting with Street Ambassadors and Kristiana Lachiusa, LivableStreets director of transit and outreach.

How can you get involved?

  • Do you want to advocate for improvements on your street? Sign up to be a Street Ambassador!

    Street Ambassadors are members of the community who receive training in transportation advocacy. They bring the planning process into the community, talk with community members to understand their needs, concerns, and questions, and share that information with the City and the MBTA.

Take our website survey!