Ride Hailing Partnerships Forum

Come learn how agencies throughout the state have partnered with ride-hailing companies like Uber and Lyft to help solve their transportation problems. From replacing seldom-used campus shuttles to providing off-hours transit options to seniors or riders with disabilities, organizations like public agencies, non-profits, universities, and municipalities have found ways to use ride-hailing to close service gaps, reduce costs, and provide connections. 

Please join us on Wednesday, Sept. 12 for a discussion of how local, state, and non-profit agencies have partnered with companies like Uber and Lyft to help meet mobility needs. Agency representatives will explain their efforts, share best practices, and discuss ways to improve the effectiveness of working with ride-hailing companies.

This event is open to all agencies currently contracting or interested in contracting with ride-hailing companies to help meet their transportation needs; including Regional Transit Authorities, Transportation Management Associations, Councils on Aging, non-profits, and municipalities.

The forum’s speakers, who will represent agencies that have developed partnerships with ride-hailing companies, will share their experiences, participate in a roundtable discussion, and answer questions about the dos and don’ts of working with transportation network companies.

Attendees will be able to ask questions, share their own perspectives, and join in on the conversation.

RSVP here.

Invited Speakers Include:

Jermaine F. Williams
Vice President of Student Affairs, North Shore Community College: Created partnerships with Uber to help students access educational opportunities.

Troy McHenry
Deputy Director of Innovation & Analysis, MBTA Office for Transportation Access (The RIDE): Developing an on-demand paratransit program with Uber, Lyft, and taxis.

Sandra Robinson
Needham Community Council: Working with Lyft to provide Needham residents transportation of "last resort" to medical appointments and other essential activities.

Joanne Laferrara
Greater Attleboro Taunton Regional Transit Authority (GATRA): Partnering with Uber and various social service agencies to provide rides outside GATRA's regular service hours.

Discussion Topics:
How ride-hail partnerships can help solve mobility needs

Best practices on forming partnerships

Costs, benefits, and performance measures

Equity and sustainability considerations