LivableStreets Program Assistant Job Description, September 2021

What we’re looking for:

LivableStreets seeks a detail-oriented, full-time Program Assistant to support all staff and programs and to play a key role in ensuring our office operations are efficient. 

Who we are and what we do:

For 16 years LivableStreets has been transforming Metro Boston’s streets by advocating for innovative and equitable transportation solutions that are safe, affordable and enjoyable – making our community more connected and more livable for everyone. LivableStreets is on a committed path to becoming an anti-racist organization, and we are seeking an individual who will uphold these values and embed anti-racism at the heart of their work.

What the Program Assistant will do:

Reporting to the Executive Director, the Program Assistant will play a key role in ensuring day-to-day operations run efficiently and effectively. This position will begin mostly remote with opportunities for in-person work as desired, and will eventually transition to in-person work. Primary responsibilities include:

• Maintaining and managing member and financial data
• Providing program support to staff
• Supporting online communications and events
• Efficient daily office administration

Executive + Program Support [40%]

• Maintain contact and membership database to update information and members’ account status and create reports for staff as needed
• Lead monthly financial tracking process, coordinating with bookkeeper/accountants and ensuring prompt and accurate reporting, including generating monthly donation acknowledgment thank you letters
• Assist the Executive Director and Deputy Director with fundraising by tracking grants and assisting with submissions
• Work with accountants to ensure regular and on-time payment of contractors, consultants, and interns
• Schedule meetings and calls for the Executive Director and Deputy Director, remain aware of all staff members’ calendars, and prepare for and staff the appropriate meetings
• Coordinate board-related meetings including full board meetings and committee meetings, and organize action items and board responsibilities, including onboarding/offboarding board members

Communications & Events Support [40%]

• Participate in weekly communications team meetings and evaluate weekly communication needs and strategies with the team
• Support external communications, including drafting action email blasts and contributing on social media
• Send weekly advocacy priorities to the listserv
• Coordinate the Emerald Network newsletter with the Program Director and develop written content for the newsletter and the website
• Coordinate and run logistics for annual Tour de Streets, including fundraising lead-up and event logistics
• Coordinate StreetTalk 10-in-1, plus any other LivableStreets branded events that pop up
• Ensure calendar and press pages on the website are updated regularly

Office Administration [20%]

• Manage office space, including ensuring cleanliness, stocking the office, and responding to general requests over phone or email
• Manage and troubleshoot with outside vendors and office systems, including telephone, voice mail, and IT issues
• Identify and implement new technology, resources, and processes to increase organizational efficiency
• Ensure purchase of food/beverages, coordinate office setup and cleanup after meetings
• Onboard new staff members, interns, and office volunteers with online and in-office systems
• Coordinate staff celebrations

The ideal candidate will have a strong combination of many of the following qualifications:

• Minimum 1-2 years of office experience
• Strong knowledge of Office Suite (Word, Excel, Powerpoint)
• Experience with NationBuilder (and/or a similar data management system) a plus
• Experience with InDesign, website platforms, event management systems (ex. EventBrite), and HTML/CSS also a plus
• Strong communication skills: written and verbal
• Demonstrated commitment to anti-racism work

To apply, please submit a cover letter and resume to [email protected] by October 15, 2021. Early applications are encouraged. 

This is a full-time, exempt position with an annual salary range of $45,5000 - $50,000. Benefits include health care, dental care, a transportation stipend, paid vacation, and a commitment to professional development.

LivableStreets is an equal opportunity employer and strongly encourages diverse candidates to apply. People with multiple marginalized identities are strongly encouraged to apply, including queer, trans, people with disabilities and/or people of color. LivableStreets does not discriminate on the basis of race, color, religious creed, sex (including pregnancy), gender, national origin, ancestry, citizenship, age, medical condition including genetic characteristics, mental or physical disability, veteran status, marital status, sexual orientation, gender identity (including transgender status), weight, height, linguistic characteristics (such as accent and limited English proficiency, where not substantially job-related), citizenship status, or any other basis prohibited by law.