MBTA Rider Oversight Committee Meeting

There will be a MBTA Rider Oversight Committee meeting on

Monday, September 27, 2010

5:00 - 7:00 PM

10 Park Plaza
Conference Rooms 1, 2, & 3
Boston, MA 02116

The MBTA Rider Oversight Committee (ROC), a diverse group of riders, advocates and MBTA employees, provides recommendations to the MBTA that communicate the needs and concerns of all riders in order to assist the MBTA in providing affordable, safe and quality service.

The Rider Oversight Committee was born out of the fare policy commitments. The MBTA, for the first time in its history, established the Rider Oversight Committee to meet monthly and discuss customer service improvements and service quality issues. The MBTA and the ROC come together to address the concerns of public transit customers.